Cards & Borrowing

Cards & Borrowing

Library Cards

  • Library card applications are available at the Public Service desks. Positive identification with a current address must be presented to apply for a card. Applications must be signed by a parent or a legal guardian for children under age 18. 
  • Library card self-registration is available online for new, temporary cards. An email address is required. You will have 60 days to complete your registration at a member library and pick up your card in person before your account will be expired.
  • Positive ID must be presented for a replacement card to be issued. The cost of a replacement card is $1.00.

Borrowing & Renewals

  • When borrowing items from the library, please show your library card. Other positive ID (i.e. driver's license) may be used. Parents may show ID to borrow on a child's card, but not on a spouse's card.
  • Items NOT on reserve may be renewed by phone, online, and in-person.
  • Borrowing is limited to 75 items.
  • See Summary of Borrowing Guidelines below for renewal limits.
  • Library cards may be used at other member libraries in the Southern Adirondack and Mohawk Valley Library Systems. Check with the library you wish to borrow from about their borrowing policies.
  • Library materials may be returned at other member libraries unless stated otherwise.


Crandall Public Library has eliminated overdue fines to ensure equitable access to Library resources. 

  • What items are fine free? There will no longer be overdue fines for books, audiobooks, Playaways, DVDs, CDs, and magazines.
  • What about other library materials? There will still be overdue fines on items including, but not limited to: museum passes, disc golf, birding kits, electronics, and out-of-system Interlibrary Loan (ILL). Replacement fees and processing charges for lost or damaged items still apply.

If you check out materials while visiting another SALS/MVLS library, you could still be charged fines based on that library’s fine policy (some have fines, some do not).

  • How will the Library get people to return borrowed materials? “No fines” does not mean “no responsibility.”  Materials will still have due dates and you are expected to return materials on time. Materials that are 30 days overdue are assumed lost and you will be charged for replacement and processing costs. Staff will discuss the item replacement process with you.

If you have $25 or more in charges or 5 or more overdue items on your library card, you will be prohibited from borrowing library materials.

Starting at 60 days after your account reaches $100 in charges, your account will be sent to the Unique Collection agency. A $12.50 charge to cover collection costs will be placed on your account. Please return your materials in a timely manner to prevent this from happening.

  • Will I still receive reminders about returning materials?
    NOTICE                              WHEN
    Reminder                            3 days before item is due
    Overdue                             14 days overdue
    Bill                                      30 days overdue

Notices are sent via email or text. Please see Customer Service staff to update your account and select your notification options.

  • How is the Library budget affected by going fine free? Overdue fines make up .37% of the annual budget. Many patrons consider their late fines as a donation to the Library. If you would like to make a donation, you can do so here.


  • Credit Cards (Visa and Master Card) are accepted for fees and purchases.
  • Patrons may not reserve books or other material if they currently have a fine on their card over $25.00.
  • DVD's are for home use only.
  • There is a $20.00 charge for returned checks.
  • If a lost item is paid for and then found within six months and returned with the receipt, a refund will be returned to the borrower, minus a late fee.
  • A damaged item that has been paid for will be given to the borrower, if in a timely manner.
    $1.00 will be charged for lost or damaged tag.
  • Reserved items must be checked out to the borrower who requested them.
  • Cardholders should notify the library of address and phone number changes.
  • If a card is lost or stolen, please report it to the Library immediately.

Email and text notification options are available.

  • Email notifications are available for:
    • Program & Events Information and/or Notices regarding your library account. Only bills will be sent to your regular mailing address if you select this option.
    • Register for email notifications either online or at the Circulation Desk.
    • Please let us know when your email address changes.
    • Email providers make frequent changes; make sure to check your spam folder or other tabs and move us back to your inbox.
  • Text notifications are for holds, due date reminders, and library card expiration.
    • Register for text notification at the Circulation Desk.
    • Texts are an opt-in feature.
    • Texts supplement our current email/phone/mail notification system.
    • Texts will be sent between 9 and 9:30 am daily. (You will have to check if the Library is open that day to pick-up items).
    • Charges from your provider may apply; check with your carrier.

Summary of Borrowing Guidelines

(Borrowing is limited to 75 items per card.)

Item Item Limits (# per card) Loan Period (#days per card Renewal limit (# of times) Fines (amt. per day)
Adult/Teen Materials
Books- Fiction no limit 28/14 3  
Books- Non-Fiction 4 per call # 28 3  
"Hot Ticket" Books 2 14 0  
DVDs Feature Film 10 7 3  
Non-Fiction 3
Audiobooks/Playaways no limit 28 3  
CDs- music no limit 28 3  
Disc Golf- 2 per household 1 14 0 $1.00
Birding Kits 1 7 0 $1.00
Magazines 6 per title 7 3  
Children's Materials     
Books  no limit 28 3  
DVDs  10 7 3  
Videotapes  5 7 1  
Audio/Books Sets   no limit 28 3  
Playaways/Wonderbooks  no limit 28 3  
CDs- music  no limit  28 3  
Magazines  no limit 28 3  
Museum Passes 1 7 1 $1.00
Interlibrary Loans (SALS/MVLS Libraries)     
ILL Items   varies varies varies varies
Digital Materials     
Digital Downloads  varies varies varies