When is Curbside Pickup available?
Pickup is available by appointment on:
- Tuesday: 3pm-6pm
- Friday: 10am-1pm
How do I make an appointment?
When your items are available, schedule your pickup time online or by calling us at 518-792-6508 x2.
What is the process for pickup?
When you arrive for your appointment, please call the Library at 518-792-6508 x2 to let us know that you are here. You will need to show your library card (or a photo ID with your name and address) to the staff at the Glen St. Entrance who will verify your information and hand you your requested items.
Per CDC and NYSDOH guidelines, please wear a mask for Curbside Pickup if you are unvaccinated for COVID-19.
Can I return items or donate books when I come to pick up?
Items may be returned at the Glen St. walk-up book drop, or the drive-up book drop on Lapham Pl. However, we are not accepting book donations at this time.
Will I have access to items from other libraries?
Yes, there is delivery services between SALS libraries.
Can you pick out books for me?
Yes! We will have Surprise Me! collections based on different genres and age levels, available as regular print books, large print books, audiobooks, DVDs, and Blu-rays. Additionally, staff can curate a more personal selection of materials for you, but this service may take a few days. Submit a Surprise Me! request for the Adult & Teen collection or the Children's collection.
Can I pick up books for someone else?
If you are unable to pick up your holds, please make staff aware that someone else will be coming on your behalf when you call to arrange for curbside delivery. Please be aware that this person will need either your library card or your photo ID to pick up your materials.
I’ve got fines on my card. Can I pay them off when I pick up?
We will not be able to handle account issues at the pick-up location. If you have fines or bills on your account that you need to clear up, please call Customer Service at 518-792-6508 x2.